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Frequently asked questions
To process a refund, MDHBC must receive a written notice of cancellation from the exhibitors**.
If MDHBC receives notice of cancellation more than 30 days prior to the conference dates, MDHBC
will refund the booth fee(s) minus a 25% processing fee.
If cancellation occurs less than 30 days prior to the conference dates, the processing fee will be 50%.
No refunds will be made for cancellations less than 21 days prior to the conference dates.
For payments received by credit or debit cards, the same credit/debit card will be refunded.
For all other payments, a bank transfer will be made to the payee nominated account and all bank
charges will be directly deducted from the refund.
All cancellations must be emailed to MDHBC at firstname.lastname@example.org for refunds to be eligible. Questions about the cancellation policy may also be emailed to MDHBC’s President Javier Solis at email@example.com and/or Maria Pilar Rodriguez, executive director at firstname.lastname@example.org